Consumers Return

A significant drawback of the goods – an inherent flaw or weakness that can not be removed without disproportionate cost or expense of time or repeatedly detected or seen again after its removal, or other similar defects; Return the car with the terms of the law requires three legal requirements that may be present for the seller: require the replacement of the goods of the same brand (the same model and (or) type); need to be replaced by the same product of another brand (model) with an appropriate recalculation of the purchase price, to refuse to execute the sales contract and demand the return of sums paid for the goods. To meet the requirements of return of technically complex product (the car) there are some special conditions. In accordance with Art. 18 FZ “On Protection of Consumers’ Rights in respect of technically sophisticated consumer goods in the detection of a deficiencies may refuse to execute the purchase contract and demand the return of the amount paid for such goods or the amount of a claim against a replacement of the goods of the same brand (model) or the same product another brand (model) with a corresponding recalculation of the purchase price within fifteen days from the date of transfer to the consumer of such goods. After this period, these requirements shall be met in one of the following cases: detection of a significant shortage of goods, violation of terms of product deficiencies, inability to use the product for each year of the warranty period, in aggregate, more than thirty days due to the repeated removal of its various shortcomings. Thus, in case of shortage in the car within 15 days from the date of his transfer by the seller you may return the vehicle seller, ie, show him one of the three requirements listed above.

For this written statement is made – a claim for the seller (a dealer). You can make a claim on their own, using our free service “Documents” or ask for qualified help in drafting a document to an experienced lawyer. Remember also that the claim must indicate clearly, because in accordance with the need to choose one requirement. Also, you need to know how much is the warranty period for the car and send the claim within that period. The fact that such a warranty on the car and why it is important to bring a claim on return of the goods, within the warranty period, please read one of the following special items.