Pundit Reiner Calmund meetITIL Congress of Serview 400 participants and recorded better to sign development than in the previous year Bad Homburg discussed parallels between sport and IT service management 7, January 28, 2009 – the ITSM specialist Serview leads his 7 on 20 and 23 April 2009 in Bad Neuenahr meetITIL “by Congress. It is the largest trade event for users on the topic of IT service management in the German-speaking countries with an expected number of 400 participants. Because the current user registration rate is already above the level of the comparable time last year, Serview assessed the increased popularity as a clear signal that that IT is apparently not overly drawn in the wake of the general economic slowdown. This is good news for the market,”Judge Michael cross, Managing Director of the consulting firm and training provider. This year’s Congress entitled faster than the customer”and serves as a platform for an intensive, comprehensive exchange of experience and knowledge in particular in the areas of ITIL, Prince2, COBIT and ISO 20000th this will present a number of renowned companies as ATC, Austrian Airlines and Verlagsgruppe Weltbild give detailed insights into their ITSM innovation strategies such as AUDI, Villeroy & Boch, Deutsche and experiences from their optimization projects.

Participants should receive for their personal challenges in the daily business of IT”effective impulse, cross describes the objective. To the special guests of the 7th meetITIL “Congress Edgar K. Geffroy include the former football manager Reiner Calmund of visionary and thought leader. He is one of ten business coaches in Europe since years the best. Also, the rhetoric specialist and language Acrobat Prof. Gerhard Lange will complement the topics of the Serview event of the University of Cologne.

You should give food for thought the participants with their points of view and experiences developed outside of IT”cross explained. Professionals are available through their everyday actions ultimately permanently in the Risk, to develop a tunnel vision. Therefore it applies to fertilize the potential of the idea by the own models from other perspectives out be considered.” This complementary approach of the event was encountered in the past among the participants always very well-attended. First, Congress this year is extended by an upstream four days training program. The training with official certification to various ITSM issues take place on the first two days. Participation in the seminars and the exam is included in the Congress fee. She is 875 euros for participants from companies with member status for the entire four days net. It can also single days (from 280 euro net) be posted.